Selling Policies
Welcome to Bluejestic's Selling Policies. This guide outlines our requirements and best practices for sellers on our platform. By following these guidelines, you can build a successful business while providing a great experience for buyers.
1. Seller Eligibility
To sell on Bluejestic, you must meet the following requirements:
Basic Requirements
- Be at least 18 years old or the age of majority in your jurisdiction
- Have a valid email address and phone number
- Provide accurate personal or business information during registration
- Have a valid payment method to receive funds
Business Sellers
- Business registration documentation
- Tax identification information
- Authorized representative details
- Business address verification
2. Product Listing Requirements
Creating detailed and accurate product listings is essential for success on Bluejestic. All listings must include:
Product Information
- Accurate and detailed product title and description
- Correct categorization within our product hierarchy
- Complete and accurate product specifications
- Clear information about product condition (new, used, refurbished, etc.)
Visual Content
- Clear, high-quality images showing the product from multiple angles
- Product dimensions and size references when applicable
- Videos demonstrating product features (recommended)
Pricing & Shipping
- Accurate pricing, including any applicable taxes
- Transparent shipping options and costs
- Any warranties or guarantees offered
3. Prohibited Products
The following products are prohibited on Bluejestic:
Illegal & Restricted Items
- Illegal items or services
- Counterfeit or replica items
- Prescription medications or controlled substances
- Weapons, ammunition, or explosives
- Recalled products
Prohibited Content
- Items that promote hate, violence, or discrimination
- Adult content or sexually explicit materials
- Personal information or data
- Gambling-related items
- Items that violate intellectual property rights
4. Pricing and Fees
Sellers are responsible for setting their own prices, but must adhere to these guidelines:
Pricing Guidelines
- Prices must be accurate and transparent
- Any additional fees must be clearly disclosed
- Artificially inflating shipping costs to reduce listing fees is prohibited
Bluejestic Fees
- Listing Fee: Varies by category, charged when a listing is created
- Final Value Fee: Percentage of the total sale amount, including shipping and handling
- Subscription Fee: For Professional Seller accounts
- Promotional Fees: Optional fees for enhanced listing visibility
- Payment Processing Fee: For processing buyer payments
5. Shipping and Fulfillment
Reliable shipping and fulfillment are critical to maintaining positive buyer experiences. Sellers must:
Shipping Requirements
- Ship items within the timeframe specified in listings
- Provide accurate shipping cost information
- Use appropriate packaging to ensure items arrive safely
- Provide tracking information for all shipments
Best Practices
- Process orders promptly, ideally within 1-2 business days
- Clearly communicate any shipping restrictions or limitations
- Maintain proof of shipping and delivery
- Consider using Bluejestic's fulfillment services for efficient delivery
6. Returns and Refunds
Sellers must establish clear return policies that specify:
Return Policy Requirements
- Whether returns are accepted
- The timeframe for returns (minimum 14 days recommended)
- Who pays for return shipping
- Whether restocking fees apply
- How refunds are processed
- Condition requirements for returned items
Handling Returns
Sellers must honor their stated return policies and process refunds promptly. Bluejestic may intervene in disputes if sellers fail to honor their policies.
7. Seller Performance Standards
Bluejestic monitors seller performance based on several key metrics:
Performance Metrics
- Order defect rate (customer complaints, negative feedback)
- Late shipment rate
- Cancellation rate
- Customer response time
- Feedback rating
Benefits of High Performance
- Eligibility for the Bluejestic Premium Seller program
- Reduced fees
- Increased visibility in search results
- Access to exclusive promotional opportunities
Need More Help?
If you have questions about selling on Bluejestic, please contact our Seller Support team:
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